Do the prices listed include VAT?

Yes all prices include Finland VAT 24%


Do the prices listed include postage?

No, postage costs will be added to the price during the checkout.


How much will postage and packaging cost?

The cost depends on the country order is to be shipped.


How can I pay for my order?

Outside Finland orders can be paid via Paypal.


How long will it take to receive my order?

After we get the order and the full payment is cleared the shipping time outside Finland is usually 10-14 working days. 


If items ordered are out of stock and delivery may delay we contact you via email with possible instructions. Every endeavour will be made to maintain delivery dates but no responsibility for later delivery due to circumstances beyond our control will be accepted. The Company accepts no responsibility for any consequences, financial or otherwise, for failure of the customer to receive goods at the delivery address provided by the customer.


Cancellation and return

In the event of goods being returned because of failure by the customer to receive the goods, the customer will be liable for the costs incurred in returning the goods.

If you wish to cancel an order or return an item please contact us via email soikeegear@gmail.com


Faulty item?

If the item needs to be returned you must return the faulty item directly yourself.  When the goods have been received, inspected and found to be faulty we will despatch a replacement item to you as soon as possible.  We cannot accept return of goods that have been dismantled or a self-repair has been attempted.

If the item is not found to be faulty it will be returned to you at your cost.

This returns policy does not affect your legal rights.